Amanda Wohland said she and two of her children discovered Max hanging from the loop used to keep a dog in place on a grooming table.
The woman who had been grooming him "was in a fetal position on the floor" of the van, she said.
"We were all very shocked," Wohland said Monday. "To go up to the van and see that was traumatic."
It was the family's first time using Roaming Rovers Mobile Grooming for Max, a 7-year-old dog they owned since he was a puppy.
Wohland said the groomer told the family the grooming would take about two hours.
Four hours rolled by. Wohland said she was worried and, with her daughter and son, went to check on Max. That's when they discovered him dead.
The van's door was locked. At first, it looked like the groomer had vanished, Wohland said. When they tried to pry the doors open, that's when Wohland first noticed the woman on the ground and called 911.
Paramedics arrived and the groomer still seemed incoherent, Wohland said.
The family is waiting on Max's autopsy.
Sgt. Alan Pfohl, Phoenix police spokesman, said Tuesday that police were investigating whether the groomer passed out because of a medical event or some other cause and whether criminal negligence was involved.
I would test her for drugs - she may have been high on drugs and passed out. Even if she were on some sort of prescribed medication, she should be held responsible. Most medications - even over the counter cough medicine - says not to operate motor vehicles, etc. while using it.
Scott McLaughlin, whose wife owns Roaming Rovers Mobile Grooming, told The Arizona Republic Monday that he would not comment on the situation until police completed their investigation.
He said the only contact he's had with the police so far was when he arrived at the scene after he was notified of the dog's death.
"Our only comment right now is we send our condolences and sincere wishes, and our hearts go out to the owners," McLaughlin said.
* * * * * * *
Sean Klaus Wohland posted on Facebook January 10, 2018 Scottsdale, AZ ·
More people are coming forward about the same groomer.
We have had numerous news crews here to interview our family regarding the tragic death of our family dog Max who hung to death while the mobile groomer was apparently high (according to our eye witness account). The incident is currently under a thorough investigation so many of the important details are not allowed to be shared by the news media.
More information will be shared once the investigation is completed. We will get justice and will be creating petitions to make sweeping changes to the law so that this type of tragedy does not happen again.
Keep your eye on the news stories, it's about to get even more interesting.
Groomers. I have an idea for you. Live video feed from grooming vehicle that can be sent to groomers main office and the customer for constant surveillance. For the protection on both sides in case of groomers neglect or Dog bites, etc